Fleet Size: 450 trucks, 1,200 trailers

Challenges: Multiple disconnected systems, poor customer support, warranty issues, 3G sunset devices, system failures

Solution: Consolidated systems with Samsara platform, McLeod integration, and streamlined installation and workflows

Results: Increased efficiency, reduced costs, improved visibility, and a reliable long-term partnership

The fleet faced significant operational challenges, including:

• Lack of reliable customer support and warranty resolution
• Data failures and glitching from outdated 3G sunset devices
• Disjointed systems creating operational gaps and opportunities for failure
• High complexity and inefficiencies in driver workflows

The company needed a scalable and comprehensive solution to integrate their 450 trucks and 1,200 trailers into a cohesive system while ensuring long-term reliability from a dedicated partner.

The fleet partnered with Tivitri, specialists in connected technology solutions for large and mid-sized fleets, to address their challenges:

• Consolidation of Systems: After a detailed consultation, Tivitri recommended Samsara as the best-fit solution. Samsara’s comprehensive platform allowed for seamless integration and consolidated data insights.
• Free Trial Hardware: Tivitri facilitated a 90-day trial, enabling the company to test Samsara alongside their current systems with minimal disruption.
• Streamlined Installation: New ELD/GPS devices, dual-facing cameras, and trailer tracking devices were installed within three months, saving the company 50% in installation fees by coordinating with a third-party provider.
• McLeod Integration: Tivitri implemented a simplified integration with the company’s McLeod TMS, ensuring optimized workflows and improved decision-making.
• Driver Workflow Enhancements: Enhanced dispatch systems and driver workflows were implemented, improving overall efficiency.

• Operational Efficiency: Consolidated systems reduced complexity, eliminated gaps, and improved data accuracy for strategic decision-making.
• Cost Savings: The streamlined installation process cut installation fees in half, and insurance discounts were secured through improved visibility with dash cameras.
• Reliable Technology: Samsara’s intuitive platform proved to be a “no-brainer” for the company’s IT Director during the trial period, leading to a full adoption.
• Simplified Relationship Management: Tivitri continues to serve as the single point of contact for ongoing support and relationship management, ensuring reliable communication and a trusted partnership.