Fleet Size: 680 buses

Challenges: Slow video retrieval, unpredictable costs, local storage limitations, privacy concerns, and lack of streamlined driver training

Solution: Cloud-based video storage and retrieval system with comprehensive camera coverage, flat-rate pricing, and training workflows

Results: Improved safety, consistent budgeting, operational cost savings, and enhanced driver training

The Organization, responsible for public transportation, faced several critical issues:

• Video Retrieval Delays: Their existing system required manual video retrieval from vehicles or waiting days for third-party responses.
• Unpredictable Pricing: Charges for video requests exceeding an allotted amount created inconsistent and unpredictable costs, posing budgeting challenges for a state agency.
• Local Video Storage: Videos were stored locally on buses until uploaded at the terminal, often resulting in lost footage due to limited internet bandwidth.
• Driver Training Gaps: The Organization lacked an efficient method to train and coach drivers on safety practices and risk behaviors.
• Union Collaboration Needs: With a workforce of union employees, any solution had to balance safety visibility with respect for privacy.

The Organization partnered with Tivitri, experts in security technology and cloud-based IoT solutions, to address their challenges:

• Unlimited Video Retrieval: A system offering unlimited video storage and retrieval requests ensured predictable and consistent budgeting.
• Comprehensive Coverage: The solution included six cameras per bus, providing 360-degree visibility with eight total viewpoints inside and outside the vehicle.
• Cloud-Based Storage: Videos were stored instantly in the cloud, eliminating the need for local storage and ensuring footage was never lost. This saved $1,000 per device.
• Driver Training Platform: Streamlined workflows supported driver coaching, safety recognition programs, and targeted training based on risk behaviors.
• Union-Friendly Customization: Tivitri’s solution provided flexibility to address union concerns, maintaining driver privacy while ensuring safety visibility.
• Simplified Procurement: By partnering with a cooperative purchasing provider, Tivitri streamlined the procurement process, bypassing the RFP requirements typical of state agencies.

Faster Video Access: Instant, remote retrieval of video footage improved incident response times and enhanced passenger and driver safety.

Predictable Costs: Unlimited video retrieval requests eliminated overage charges, providing a consistent flat-rate pricing model.

Operational Cost Savings: Additional exterior cameras helped dispute missed passenger pick-up claims, reducing unnecessary expenses.

Cloud-Based Efficiency: Eliminating local storage saved $1,000 per device and resolved bandwidth limitations, ensuring footage availability.

Improved Safety Training: The driver training and coaching platform supported safer driving behaviors and driver recognition programs.

Union Collaboration: Customized solutions respected union worker privacy while meeting organizational safety requirements.

Streamlined Procurement: Leveraging a cooperative purchasing provider simplified funding and accelerated project implementation.